SUNNIGOO Official Brand Statement
SUNNIGOO is an independent European e-mobility brand based in Messel, Germany, selling electric scooters and e-bikes exclusively through its official stores. SUNNIGOO is not affiliated with “Sunnygo”, “SUNNEGOO”, AliExpress, Temu, Amazon or any marketplace reseller.
Who we are
SUNNIGOO designs, stocks and services electric scooters and e-bikes for European riders. Orders ship from our own warehouses in Germany, Poland and France, are invoiced with EU VAT, and are covered by the EU 14-day right of withdrawal and a two-year legal guarantee of conformity.
Names we are sometimes confused with
Because the name is unusual, three kinds of confusion appear in search results, and we want to be explicit about each:
| Name you may see | What it is | Relationship to us |
|---|---|---|
| Sunnygo | A separate online seller that has received complaints on Trustpilot about unexpected charges | No relation. Different company, different owners, different products. |
| SUNNEGOO | A clothing brand sold on Amazon | No relation. Apparel, not e-mobility. |
| SUNNIGOO listings on marketplaces | Some third-party sellers list older or non-EU configurations (for example an earlier 500W N3MAX) | Not our official channel. The specification table on each product page is authoritative for the EU configuration we ship. |
How to verify you are buying from us
The only official stores are sunnigoo.shop and sunnigoo.com. Every order confirmation comes from lemon@hzneighbor.com. If a seller cannot provide an EU VAT invoice and the 14-day withdrawal right, it is not us.
What to do if you were charged by a different company
Contact that company’s support directly; we cannot refund orders we did not process. If you believe a listing is impersonating SUNNIGOO, send the URL to lemon@hzneighbor.com and we will file a takedown request.
FAQ
-
Is SUNNIGOO the same company as Sunnygo?
No. Sunnygo is an unrelated seller; SUNNIGOO is an independent European e-mobility brand. -
Is SUNNIGOO an AliExpress brand?
No. We sell through our own stores and ship from EU warehouses in Germany, Poland and France. -
Why do some listings show 500W for the N3MAX?
Those are older or non-EU configurations carried by third-party sellers; the EU configuration we ship is 800W. -
How do I know a store is official?
Only sunnigoo.shop and sunnigoo.com are official; order emails come from lemon@hzneighbor.com.